CORE PROCESS
Handling a grievance
From the incoming grievance through review to the response.
6 steps · 2 lanes
DEPARTMENT
Process templates for Quality management
Processes that carry the management system, such as audits, complaints, document control and corrective actions.
4 processes
MANAGEMENT PROCESS
Document control
From draft through review and release to distribution and archiving.
6 steps · 3 lanes
MANAGEMENT PROCESS
Internal audit
From annual planning through execution to the findings report.
7 steps · 3 lanes
CORE PROCESS
Complaint handling
From the incoming complaint through assessment to the resolved root cause.
7 steps · 3 lanes