Internal audit
From annual planning through execution to the findings report.
Tell the AI what runs differently at your company and get the adapted process back in seconds. The download gives you BPMN 2.0 XML, ready to import into any BPMS.
How to tell whether the process works
Completion rate of agreed actions at the due date, target 90 percent.
7 steps, 3 lanes
Quality management
Quality management
Continue with your business address
The full diagram, the process record and the files are reserved for business addresses.
- The complete diagram
- All 7 steps in full
- Goal, scope and trigger
- Inputs and outputs per step
- Every metric with its target
- Risks, opportunities and business rules
- Standards and legal basis
- The BPMN file, ready to import
When this template fits
Who it is for
For companies with a certified management system or aiming for one. The process pays off from the first audit year, because otherwise planning, execution and follow-up live in separate files.
Where it typically stalls
At follow-up. The report gets written, actions are agreed, and then nobody checks whether they worked. The next audit shows the same finding. The template makes the effectiveness check its own step.
What it connects to
Downstream are corrective actions and the management review, which needs audit results as input. Closely linked is document control, because audit evidence is itself a controlled document.
Relation to standards
An audit programme with defined criteria, independent auditors and documented results is expected by ISO 9001 and ISO 27001 alike. The template names all three.
Part of these process maps
A single process says little about where it sits in the company. These maps show it among its neighbours.
- ServicesThe process landscape of a service company, from enquiry through delivery to invoicing.
- RetailThe process landscape of a retailer, from assortment through logistics to returns.
- Manufacturing and engineeringThe full process landscape of a mid-sized manufacturer, from first enquiry to spare part.
- InsuranceThe process landscape of an insurer, from application through policy to the reported claim.
What people ask first
Can the template be imported into another tool?
Yes. The file is BPMN 2.0 XML and imports into any BPMS that supports the standard.
May I hand the template out in training sessions?
Yes. All templates are published under CC BY 4.0, so you may print, share and teach with them as long as you credit Procevia as the source.