Whole landscapes or single processes

Start with the map if you need the frame, or take the one process that hurts right now. Both as BPMN 2.0, ready to import into any BPMS.

18 single processes

Every process belongs to at least one map but works on its own as well.

FILTER

SUPPORT PROCESS

Recruitment

From the staffing request through selection to the signed offer.

9 steps · 3 lanes

CORE PROCESS

Issuing a policy

From the accepted application through document creation to dispatch.

6 steps · 2 lanes

SUPPORT PROCESS

Invoice verification

From invoice receipt through factual and arithmetic checks to release for payment.

7 steps · 3 lanes

CORE PROCESS

Complaint handling

From the incoming complaint through assessment to the resolved root cause.

7 steps · 3 lanes

CORE PROCESS

Recording a claim

From the loss notification through cover check to the opened claim file.

7 steps · 3 lanes

SUPPORT PROCESS

Planning training

From the stated need through approval to the booked course.

6 steps · 3 lanes