SUPPORT PROCESS
Invoice verification
From invoice receipt through factual and arithmetic checks to release for payment.
7 steps · 3 lanes
STANDARD
Process templates for ISO 9001
Processes touching ISO 9001 requirements, such as named responsibilities, controlled documents and traceable corrective actions. The templates offer a proposal, not evidence.
16 processes
CORE PROCESS
Complaint handling
From the incoming complaint through assessment to the resolved root cause.
7 steps · 3 lanes
CORE PROCESS
Recording a claim
From the loss notification through cover check to the opened claim file.
7 steps · 3 lanes
SUPPORT PROCESS
Planning training
From the stated need through approval to the booked course.
6 steps · 3 lanes