SUPPORT PROCESS
System change
From the change request through assessment and approval to deployment.
7 steps · 3 lanes
STANDARD
Process templates for ISO 9001
Processes touching ISO 9001 requirements, such as named responsibilities, controlled documents and traceable corrective actions. The templates offer a proposal, not evidence.
16 processes
CORE PROCESS
Accepting an application
From the incoming application through risk assessment to the decision.
7 steps · 3 lanes
SUPPORT PROCESS
Purchase requisition
From the stated need through approval to the placed order.
5 steps · 3 lanes
CORE PROCESS
Handling a grievance
From the incoming grievance through review to the response.
6 steps · 2 lanes
MANAGEMENT PROCESS
Document control
From draft through review and release to distribution and archiving.
6 steps · 3 lanes
SUPPORT PROCESS
Payroll run
From data capture through checking to payment and statutory reporting.
7 steps · 2 lanes
MANAGEMENT PROCESS
Internal audit
From annual planning through execution to the findings report.
7 steps · 3 lanes
CORE PROCESS
Handling customer enquiries
From the incoming enquiry through qualification to the answer.
5 steps · 2 lanes
SUPPORT PROCESS
Employee onboarding
From the signed contract to the scheduled probation review, across three lanes.
8 steps · 3 lanes
SUPPORT PROCESS
Offboarding
From the notice received through handover to revoked access.
8 steps · 3 lanes
SUPPORT PROCESS
Recruitment
From the staffing request through selection to the signed offer.
9 steps · 3 lanes
CORE PROCESS
Issuing a policy
From the accepted application through document creation to dispatch.
6 steps · 2 lanes